My name is Anna Vollans and I’m passionate about transforming other people’s attitudes towards conflict.

I believe that conflict is a normal part of life and affects people both in their personal and professional lives. Yet, at the same time, our culture does not prepare us to deal well with conflict. As a result, people’s experience of conflict is often destructive, impacting on their family and work relationships negatively. I believe that whilst conflict can be damaging, we can grow in our effectiveness in handling conflict creatively and positively.

I have over 15 years experience of working with tension and conflict. For 10 years I worked as a family solicitor with couples, parents, grandparents in the resolution of family disputes often in very high-conflict situations. Now, from my base at HEART, I run my own business working as a mediator (working with 2 or more people who are in dispute or conflict) and coach (working one-to-one with individuals experiencing conflict).

In order to constructively deal with the complexity of conflict and the feelings that accompany it, Mediation and Coaching are both processes that involve working with a trained Conflict Specialist who will help you to identify and explore the issues arising in the conflict. After that, you will be able to explore and develop options and avenues for change.

I also deliver training workshops on conflict enabling participants to reflect on their approach to conflict and how others experience them in conflict and develop skills to deal more effectively with conflict.

If you would like to find out more about the services I offer that will help you to change the way you think about conflict and grow in effectiveness in handling conflict creatively and positively, please contact me for an initial telephone consultation on 0113 213 3662 or 077930102740 or email me at [email protected].