The wonderful Tom Metcalfe is one of our Pulse members and has been kind enough to share his inspiring story with us!
Tom Metcalfe: New Business Relationships
“In March 2016 without any prior experience of ever running my own business, I nervously walked through the doors of HEART and signed up to a hot desk/ space in Pulse, with no business name, no clients and simply an idea written down on a piece of paper which read ‘New Business Relationships’.
With absolutely no investment, debt, business partners or assistance using HEART as my permanent base, I started and have grown in just over 4 years a fully functioning successful company in HEART.
New Business Relationships

works with Yorkshire Business Owners & Senior Decision Makers helping identify target markets, methodically contacting new clients via consultative intelligent telephone calls, making quality telephone appointments/ online meetings/ web demonstrations and generating new business opportunities.

The companies we work with have typically grown and are normally in-between points where they do not require a full-time Internal Sales Team but do require a constant, consistent flow of new business leads to flourish.
The space/ flexibility/ shared work space/ community/ meeting like minded people has allowed me to take New Business Relationships from zero turnover and a concept on a piece of paper to now what is a fledgling growing business hurtling towards £250,000 turnover, employing directly 3 full time staff and 3 part time staff with a sister company in the pipeline.
In 2020/ 2021 I have a business plan to grow again once CV-19 is behind us -using HEART Pulse as a base!”
We are very proud to have Tom as one of our Pulse members and we wish him all the success in the future!

To find out more about

New Business Relationships

check out their Facebook page and or website: